Question 1

Do I need to book my transfer in advance?

Accepted Answer

Yes, we recommend booking in advance so we can guarantee availability at your arrival time. You can easily reserve online and receive immediate confirmation of your transfer from Cancún Airport.

Question 2

What areas do you cover?

Accepted Answer

We currently offer private transfers from Cancún International Airport to the Hotel Zone, downtown Cancún and nearby areas. We also offer intercity trips to destinations such as Playa del Carmen, Tulum, Puerto Morelos and other locations in the Riviera Maya.

Question 3

Are your transfers private or shared?

Accepted Answer

All of our services are 100% private. This means that the vehicle is reserved exclusively for you or your group, without sharing the ride with other passengers.

Question 4

Is online payment safe?

Accepted Answer

Yes. Our booking platform uses secure payment gateways and SSL encryption to keep your information completely protected.

Question 5

Can I pay in cash, or do you only accept online payments?

Accepted Answer

We offer flexible payment options. You can book online with a card for convenience, or if you prefer, pay in cash directly at the start of your service. This way, you can choose the option that works best for you and travel with complete peace of mind.

Question 6

How can I make sure I connect with the right driver when I arrive at Cancún Airport?

Accepted Answer

For your safety, we recommend that you stay in direct contact with our team once you land at Cancún Airport. Our staff will guide you step by step to meet your assigned driver and avoid any risk of fraud. We also suggest that you have access to mobile data so you can easily communicate with us, ensuring a smooth pickup and a safe arrival at your hotel or destination.

Book Your Transfer or Contact Our Team

Do you have any questions?

Frequently Asked Questions

01Do I need to book my transfer in advance?

02What areas do you cover?

03Are your transfers private or shared?

04Is online payment safe?

05Can I pay in cash, or do you only accept online payments?

06How can I make sure I connect with the right driver when I arrive at Cancún Airport?

Side rides always.